Tillerstead LLC delivers TCNA-compliant tile installations with written scope, verified execution, and complete documentation. Licensed New Jersey HIC #13VH10808800, serving Atlantic, Ocean & Cape May Counties. Every project includes substrate verification, flood-tested waterproofing, and photo records for insurance and future trades.
Why Details Matter: TCNA & ANSI Compliance
Tyler measures substrate flatness with both a 10' straightedge and a digital level, per TCNA EJ171. He distinguishes between modified and unmodified thinset (ANSI A118.1 vs. A118.4) and explains why waterproofing is more than “some red paint.”
This approach takes more time and costs more than “some guy”—but it means your shower passes flood tests, your tile doesn’t crack, and you avoid mold remediation. We document every step, from substrate prep to membrane flood testing, so you know exactly what’s behind your tile.
We work in occupied homes (with daily HEPA vacuuming and dust barriers), rental properties (where timelines matter), and with GCs who value contractors that show up, communicate, and document everything.
Our Process: Transparent, Documented, Reliable
Tired of ghosted contractors and vague promises? Here’s what to expect with Tillerstead:
- Written scope & contract: Detailed scope, materials, timeline, payment terms, and change-order process—always in writing, before work begins.
- Daily photo documentation: Substrate prep, waterproofing, flood test results, and tile setting—archived for your records and insurance.
- Responsive communication: Calls and texts returned same day. No “maybe next week” replies.
- Accurate timelines: If we say two weeks, it’s two weeks. No bait-and-switch scheduling.
- Change orders in writing: Any scope or price changes are documented and approved before work continues. No surprise invoices.
This isn’t revolutionary—it’s just rare.
Licensing, Service Area & Standards
Tillerstead LLC holds New Jersey Home Improvement Contractor license HIC #13VH10808800 and maintains active liability insurance. Based in Galloway Township, Atlantic County, we understand the unique demands of South Jersey’s climate and code enforcement.
Service area: Atlantic, Ocean, and Cape May Counties. We know the local suppliers, inspectors, and flood zones. Larger projects statewide considered—travel costs apply.
All work meets or exceeds 2018 IBC/IRC, 2024 TCNA Handbook, and ANSI A118.10 waterproofing standards. “Waterproof” is a technical term, not a marketing claim.
Insurance certificates and references available on request (with client permission).
Pro tip: If your contractor’s quote doesn’t list an HIC number, they’re unlicensed or hoping you won’t ask. Always verify New Jersey HIC status at New Jersey Consumer Affairs.