Legal Protection
Professional Disclaimers
Important information about warranties, liabilities, and limitations of Tillerstead LLC services and software.
Effective Date: January 27, 2026
1. General Disclaimer
IMPORTANT: The information provided on tillerstead.com is for general informational
purposes only. While we strive to keep information accurate and up-to-date, we make no representations or
warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or
availability of the website or the information, products, services, or related graphics contained on the
website.
2. Professional Services Disclaimer
2.1 Licensed Contractor Services
Tillerstead LLC is a New Jersey licensed Home Improvement Contractor (NJ HIC #13VH10808800). Our services
are subject to:
- Licensing Requirements: Valid only in jurisdictions where licensed
- Regulatory Compliance: NJ Division of Consumer Affairs regulations
- Insurance Coverage: General liability and workers' compensation as required by law
- Bonding: As required by New Jersey Home Improvement Contractor regulations
2.2 Scope of Services
Our professional services are limited to:
- Tile and stone installation in residential and commercial settings
- Surface preparation and substrate work
- Waterproofing and moisture mitigation
- Custom tile work and decorative installations
- Consultation and project planning
We do NOT provide: Structural engineering services, plumbing, electrical work, HVAC
services, or other trades unless specifically stated in a written contract.
2.3 Service Area Limitations
Tillerstead LLC primarily serves Atlantic, Ocean, and Cape May Counties
in New Jersey. Services outside this area may be available but are subject to:
- Additional travel fees and surcharges
- Minimum project size requirements
- Schedule availability constraints
- Local licensing and permit requirements
3. TillerPro™ Calculator Disclaimers
3.1 Estimation Tool Disclaimer
IMPORTANT DISCLAIMER: TillerPro™ calculators and estimation tools are provided for
informational purposes only. All estimates, calculations, and projections are approximate
and should not be relied upon as exact or final pricing.
Factors affecting actual costs include:
- Site-specific conditions and access constraints
- Substrate condition and preparation requirements
- Material availability and market pricing fluctuations
- Project timeline and scheduling considerations
- Complexity of design and installation requirements
- Local code requirements and permit fees
- Unforeseen conditions discovered during installation
3.2 No Warranty on Calculations
While TillerPro™ calculators use industry-standard formulas and TCNA (Tile Council of North America)
guidelines, we provide NO WARRANTY that:
- Calculations will be error-free or uninterrupted
- Estimates will match actual project costs
- Material quantities will be exactly as calculated
- Results will meet your specific project requirements
RECOMMENDATION: Always obtain a formal written estimate from Tillerstead LLC or a qualified
contractor before making purchasing or contracting decisions.
3.3 User Responsibility
Users of TillerPro™ calculators are responsible for:
- Verifying all measurements and dimensions
- Confirming material specifications and availability
- Obtaining professional consultation for complex projects
- Purchasing appropriate quantities with safety margins
- Complying with local building codes and regulations
4. Warranty & Guarantee Information
4.1 Workmanship Warranty
Tillerstead LLC provides a limited warranty on workmanship for projects completed under
written contract. Terms vary by project and are specified in your service agreement.
Typical Warranty Coverage:
- Workmanship: 1-5 years depending on project type
- Installation Defects: Adhesion failures, grout issues, improper substrate prep
- Waterproofing: Moisture penetration due to installation errors
Warranty Does NOT Cover:
- Normal wear and tear
- Damage from improper maintenance or cleaning
- Impact damage or abuse
- Settlement or structural movement of the building
- Material defects (covered by manufacturer)
- Changes in tile or grout color due to age or sunlight
4.2 Material Warranties
Tile, stone, setting materials, and other products are warranted by their respective manufacturers.
Tillerstead LLC:
- Assists with manufacturer warranty claims
- Provides documentation and installation records
- Does NOT guarantee manufacturer warranty coverage
- Is NOT responsible for product defects or failures
4.3 Warranty Claim Process
To file a warranty claim:
- Contact us within the warranty period
- Provide photos and description of the issue
- Allow inspection by Tillerstead technician
- Await determination of warranty coverage
Contact: warranty@tillerstead.com or call
(609) 862-8808
5. Limitation of Liability
5.1 Website & Software Liability
LIMITATION: To the fullest extent permitted by law, Tillerstead LLC shall NOT be liable for
any indirect, incidental, special, consequential, or punitive damages resulting from:
- Use or inability to use tillerstead.com or TillerPro™ software
- Errors or omissions in content, calculations, or estimates
- Unauthorized access to or alteration of your data
- Third-party conduct or content on the website
- Any matter relating to website or software use
Maximum Liability: Our total liability for all claims shall not exceed the amount paid by
you (if any) for access to services or software.
5.2 Service Liability Limitations
For contracted installation services, liability is limited to:
- Direct Damages: Cost of repair or replacement of defective work
- Maximum Amount: Total contract price for the affected portion of work
- Time Limit: Claims must be made within warranty period
Excluded Damages: We are NOT liable for consequential damages including lost profits,
business interruption, loss of use, property damage unrelated to our work, or personal injury not caused by
our negligence.
5.3 Insurance Coverage
Tillerstead LLC maintains the following insurance coverage:
- General Liability: $1,000,000 per occurrence, $2,000,000 aggregate
- Workers' Compensation: As required by New Jersey law
- Commercial Auto: For company vehicles
- Umbrella Policy: Additional liability coverage
Certificate of Insurance available upon request for contracted projects.
6. Third-Party Content & Links
This website may contain links to third-party websites, content, or resources. Tillerstead LLC:
- Does NOT endorse third-party content or services
- Is NOT responsible for accuracy of external content
- Has NO control over third-party websites
- Is NOT liable for damages from third-party interactions
Links are provided for convenience only. Your use of third-party websites is at your own risk and subject to
their terms and conditions.
6A. Affiliate Disclosure
FTC Disclosure: Tillerstead LLC is a participant in affiliate advertising programs,
including the Amazon Associates Program and the Home Depot Affiliate Program (via Impact Radius).
These programs provide a means for us to earn advertising fees by linking to retailer websites.
What This Means for You
- Some links on this website are affiliate links — when you click through and make a
purchase, we may earn a small commission
- You pay the same price whether you use our links or go to the retailer directly —
affiliate links do NOT increase the cost to you
- We only recommend products and retailers that are relevant to the materials our calculators estimate
- Affiliate commissions help support the free tools and content on this website
Our Commitment
- Calculator results are never influenced by affiliate relationships — material quantities
are calculated using the same formulas regardless of which retailer you choose
- We link to multiple retailers so you can compare prices and choose the best option
- Non-affiliate retailers are included alongside affiliate partners
Affiliate relationships are identified by rel="sponsored" link attributes and inline disclosure
text near shopping links. If you have questions about our affiliate relationships, contact us at the email
listed on our contact page.
7. Professional Advice Disclaimer
7.1 No Professional Relationship
Information on tillerstead.com does not create a professional relationship. A formal client relationship is
established ONLY through:
- Signed written contract or service agreement
- Acceptance of a formal written estimate
- Payment of deposit or retainer
- Mutual agreement to proceed with services
7.2 Educational Content Only
Blog posts, articles, guides, and educational content are for
informational purposes only and should not be construed as:
- Professional advice for your specific situation
- Recommendations to proceed without professional consultation
- Guarantees of results or outcomes
- Substitutes for local building codes or regulations
7.3 Consult Qualified Professionals
RECOMMENDATION: Always consult with qualified licensed professionals for your specific
project needs. This may include:
- Structural Engineers: For load-bearing and structural concerns
- Architects: For design and building code compliance
- Licensed Contractors: For installation and construction
- Building Officials: For permit and code requirements
- Legal Counsel: For contract review and legal matters
8. Project Changes & Modifications
Once a project begins, changes or modifications may result in:
- Additional Costs: Change orders billed at current rates
- Schedule Delays: Extended completion timelines
- Material Incompatibility: Difficulty matching existing work
- Warranty Implications: May affect warranty coverage
All changes must be documented in writing and approved before proceeding. Verbal agreements are not binding.
9. Force Majeure
Tillerstead LLC is not liable for delays or failures to perform due to circumstances beyond our reasonable
control, including:
- Natural disasters (hurricanes, floods, earthquakes)
- Acts of war, terrorism, or civil unrest
- Government actions, regulations, or restrictions
- Labor disputes or strikes
- Material shortages or supply chain disruptions
- Pandemics or public health emergencies
- Utility failures or infrastructure breakdowns
In such events, performance obligations will be suspended for the duration of the force majeure event.
10. Updates to This Page
Tillerstead LLC reserves the right to modify these disclaimers at any time. Changes will be effective
immediately upon posting to this page.
Last Updated: January 27, 2026
Version: 1.0
11. Questions or Concerns
NJ HIC #13VH10808800
TCNA-Compliant Methods
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