Licensed NJ Home Improvement Contractor

Legal

Privacy Policy

How Tillerstead LLC collects, uses, and protects information shared through our website, contact forms, and service communications, in strict compliance with TCNA standards and New Jersey HIC regulations.

Privacy Policy

Last updated: December 2025

1. Who we are

Tillerstead LLC (“we,” “our,” or “us”) is a New Jersey-licensed and insured home improvement contractor (New Jersey HIC #13VH11754600), specializing in tile, bath, and remodeling per TCNA 2024 standards. We operate tillerstead.com and collect only the minimum information required to:

  • Respond to project inquiries
  • Schedule and document work
  • Fulfill legal, insurance, and technical obligations under NJ law and TCNA guidelines

2. Information we collect

  • Contact details – Name, phone, email, and project address, as provided by you.
  • Project details – Project scope, measurements, site photos, timelines, and budget goals, as relevant to TCNA-compliant work.
  • Technical data – IP address, browser, and device type, collected by our hosting provider or analytics for security and performance.

We do not collect sensitive personal data (e.g., Social Security numbers, financial account details) via our website.

3. How we use your information

  • To respond to your inquiries, schedule consultations, and provide detailed, TCNA-compliant estimates.
  • To plan, perform, document, and invoice licensed contracting services in accordance with New Jersey HIC and TCNA requirements.
  • To improve our website, communications, and service processes for accessibility and compliance.
  • To meet New Jersey licensing, insurance, and record-keeping obligations.

We never sell or trade your personal data. Information is shared only with trusted service providers (e.g., hosting, email, CRM, payment processors) as necessary to fulfill your request and always in compliance with applicable privacy laws.

4. Cookies & analytics

Our site may use essential cookies and analytics to monitor traffic and ensure site performance.

  • Cookies are optional and can be disabled in your browser settings.
  • Disabling cookies will not prevent you from accessing site content.
  • Some interactive features (e.g., forms) may be limited if cookies or scripts are blocked.

We do not use third-party advertising or behavioral tracking cookies.

5. Data retention

We retain contact and project details only as long as necessary to:

  • Respond to your requests and deliver contracted services
  • Maintain accurate, TCNA-compliant service records
  • Meet legal, tax, and insurance requirements under NJ law

Routine backups and server logs are retained for a limited period for security and troubleshooting, then securely deleted.

6. Security

We implement industry-standard safeguards (SSL/TLS encryption, access controls, secure backups) to protect information submitted through our forms and communications. While we strive for robust security, no online system is infallible; we cannot guarantee absolute protection against threats beyond our control.

7. Your rights & choices

  • You may request to update or delete your contact details at any time.
  • You may opt out of non-essential communications.
  • You may disable cookies in your browser settings.

Where applicable law grants additional rights (e.g., data access, correction, or portability), we will make a good-faith effort to honor those requests in compliance with NJ and federal regulations.

8. Policy updates

We may update this Privacy Policy as our services or legal requirements evolve.

  • The “Last updated” date reflects the most recent revision.
  • Continued use of the site after changes are posted constitutes acceptance of the updated policy.

9. Contact & compliance

Tillerstead LLC New Jersey HIC #13VH11754600 325 E. Jimmie Leeds Road, Suite 7-333 Galloway, New Jersey 08205

Email: info@tillerstead.com Phone: (609) 862-8808

For privacy or compliance concerns, please reference our New Jersey HIC license and TCNA standards in your inquiry.