<section class="container prose pad" aria-labelledby="terms-heading"> <h2 id="terms-heading">Terms & Conditions</h2> <p><strong>Last updated:</strong> June 2024</p>
<h2>1. General Terms</h2> <p> All website content is for informational purposes only and does not constitute a binding offer, estimate, or legal agreement. Binding terms, pricing, and schedules are established exclusively through a written proposal or contract, signed by both Tillerstead LLC and the client, in accordance with the New Jersey Home Improvement Contractor (New Jersey HIC) Act and TCNA standards (<a href="https://www.njconsumeraffairs.gov/hic" rel="noopener" target="_blank">New Jersey HIC Law</a>). </p>
<h2>2. Services & Estimates</h2> <p> Verbal, phone, email, or web-based estimates are non-binding until confirmed in a signed, written proposal that details scope, materials, and pricing. All work is performed strictly as described in the final, New Jersey HIC-compliant contract. Changes to scope require a written change order, subject to adjusted pricing and scheduling. Tillerstead LLC reserves the right to revise or withdraw estimates if project details, site conditions, or material availability change. </p>
<h2>3. Use of This Website</h2> <p> By accessing <a href="https://tillerstead.com" rel="noopener" target="_blank">tillerstead.com</a>, you agree not to disrupt, misuse, or attempt unauthorized access to any part of the site or its systems. All content—including text, images, graphics, and code—is the property of Tillerstead LLC or used with permission, protected by U.S. copyright law and New Jersey regulations. Unauthorized use or reproduction is strictly prohibited. </p>
<h2>4. Privacy & Information We Collect</h2> <p> Tillerstead LLC (“we,” “our,” or “us”) collects only the information necessary to respond to your requests and fulfill our legal and contractual obligations as a licensed New Jersey contractor. </p> <ul> <li><strong>Contact details:</strong> Name, phone number, email, and project address.</li> <li><strong>Project details:</strong> Photos, measurements, and descriptions of requested work.</li> <li><strong>Technical data:</strong> IP address and browser information, collected via secure analytics tools for performance and security monitoring.</li> </ul>
<h2>5. How We Use Your Information</h2> <ul> <li>To respond to inquiries and provide detailed, New Jersey HIC-compliant estimates.</li> <li>To schedule, perform, and document services in accordance with TCNA and New Jersey HIC requirements.</li> <li>To improve website accessibility, communications, and service quality.</li> <li>To comply with New Jersey licensing, record-keeping, and consumer protection laws.</li> </ul> <p> We do not sell or trade your personal data. Information is shared only with trusted partners (such as hosting, email, or financing providers) as required to fulfill your request, and always in compliance with privacy laws and New Jersey HIC regulations. </p>
<h2>6. Cookies & Analytics</h2> <p> This site uses essential cookies and privacy-focused analytics to measure traffic and performance. Cookies are optional and can be disabled in your browser settings. No tracking or analytics data is sold or shared for marketing purposes. </p>
<h2>7. Security</h2> <p> We implement industry-standard safeguards to protect information submitted through our contact forms. While we strive for robust security, no online transmission is completely secure; we cannot guarantee absolute protection of data beyond our control. </p>
<h2>8. Updates</h2> <p> These Terms & Conditions are reviewed and updated regularly to maintain compliance with TCNA, New Jersey HIC, and consumer protection standards. Updates will be posted on this page with a revised “Last updated” date. Continued use of the site after changes constitutes acceptance of the new terms. </p>
<h2>9. Contact & Licensing</h2> <address> <strong>Tillerstead LLC</strong><br> 325 E. Jimmie Leeds Road, Suite 7-333<br> Galloway, New Jersey 08205<br> <span aria-label="NJ Home Improvement Contractor License Number">New Jersey HIC #13VH10808800</span><br> <a href="mailto:info@tillerstead.com">info@tillerstead.com</a> • <a href="tel:+16098628808">(609) 862-8808</a> </address> </section>